We, at at Miss Touche’, strive for 100% customer satisfaction. However, if you are dissatisfied for any reason, Miss Touche’ will honor a 60-day return or exchange policy on undamaged items with tags in tact. Items must be returned in appropriate packaging, including shoe boxes for shoes, using the the return label provided or some form of trackable shipping provided by the customer. Return of funds will be made back to the original form of payment